No, you can remain anonymous when you submit a request. However, responsible departments may want to follow up, therefore, providing contact information often ensures requests can be resolved more quickly if additional information is needed.

To sign up, key in your name and email address to register.  Once you have signed up, and log-in, you will see each request you have submitted. You can search for your request and check the status at any time by opening it and viewing the details. 

Yes, if you provide an email address, you will receive an email when your request has been submitted.

If you share your email address with us, we’ll send you a satisfaction survey after the work has been completed.

No, the Citizen Service Center only handles non-emergency service requests.  Call 911 in the case of an emergency (a medical emergency, burning home, accident, robbery, crime in progress, etc.)